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TERMS AND CONDITIONS

Global Operadora Hotelera S.A.S., in its capacity as operator of all hotel establishments that are part of the MOVICH chain, has the legitimacy and representation to use the MOVICH marks and owns the domain www.movichhotels.com.

When entering this website or our mobile portals, the conditions of use, privacy policies, and all disclaimers and terms and conditions contained in the website or transactional portals of www.movichhotels.com ( Global Operadora Hotelera SAS).

The terms and conditions indicated in this document, for the acquisition of services through the website, will only apply to reservations of less than ten people. Any reservation that exceeds this limit is considered a group reservation and will be formalized through our sales force, who will contact you at your request.

ACCEPTANCE OF TERMS

By accessing, looking at and/or using this website, the user admits having read and understood these terms of use, and agrees to accept them and comply with all applicable laws and regulations that are part of Colombian legislation. Also, when the user uses any service provided on this site, for example, chat, suggestion boxes, and contests, he will be subject to the rules, guides, policies, terms and conditions applicable to said service.

In case the user does not agree with these terms, he must refrain from using this site. This site is controlled and operated by Global Operadora Hotelera S.A.S. from its offices located in Colombia; therefore, the legislation applicable to all the content offered and the use of the page will be Colombian. Global Operadora Hotelera S.A.S. It is not responsible for the material on this site is appropriate or available for use outside of Colombia, its access is prohibited from territories where its content is illegal.

Those users who enter this site from other countries will do so on their initiative, and it is their responsibility to comply with the applicable local laws.

The laws of Colombia must fill any claim in relation to the use of this site and the material contained therein.

These terms and conditions are subject to change at any time, under the sole will of Global Operadora Hotelera S.A.S., in the event that Global Operadora Hotelera S.A.S. make modifications to these terms and conditions, transactions, and the modified document will govern operations that are made from the date of modification between Global Operadora Hotelera S.A.S. and the user. If said modifications imply a substantial change to the operations carried out before the publication of the modification to these terms and conditions, Global Operadora Hotelera SAS will notify the user of said modification to express their acceptance or exercise their rights as a consumer.

Global Operadora Hotelera S.A.S. reserves the right to make changes to the website, the conditions of use, and legal notices at any time.
The conditions of use could have changed since the last time you accessed this site; please consult the terms of use to know the current privacy policies. If you do not agree with the policies of Global Operadora Hotelera S.A.S., its content, conditions of use or legal notices, please refrain from using our website.

It is forbidden to use the site improperly, falsify the identity of a user, use purchasing agents and / or carry out fraudulent activities on the site.

DISCLAIMER OF LIABILITY AND LIMITATION OF LIABILITY

By using the Global Operadora Hotelera S.A.S. website, you agree that the use of the Global Operadora Hotelera S.A.S. website is done at your own free will. The Global Operadora Hotelera S.A.S. website "as is" and "as available" is provided.

Nor Global Operadora Hotelera S.A.S. or its parent companies, subsidiaries, subsidiaries or designees, as well as their respective officials, directors, employees, agents, third-party content providers, designers, contractors, distributors, vendors, sponsors, grantors and others (jointly, “Related”) guarantee that the use of the Global Operadora Hotelera SAS website will not suffer interruptions from technical aspects such as the machine from where the user enters, the user's internet connection and in general any technical aspect provided by a third party outside the Hotel.

Under no circumstances Global Operadora Hotelera S.A.S. nor its related ones will be responsible for any direct, indirect, unforeseen, special or emergent damage that is generated, for the incorrect use of the Global Operadora Hotelera S.A.S. Likewise, Global Operadora Hotelera S.A.S. will not be liable for any unforeseen or indirect damage, arising from the use of the website.

MOVICHHOTELS.COM

MovichHotels.com is a website dedicated to electronic commerce, through which plans and / or services sold exclusively in the territory of the Republic of Colombia are sold. The MovichHotels.com domain is owned by Global Operadora Hotelera S.A.S., a commercial company incorporated under Colombian law, whose main activity is the hotel industry.

INTELLECTUAL PROPERTY RIGHTS

All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all the contents, texts, and databases made available on this site, are the exclusive property of Global Operadora Hotelera SAS, or in some cases, from third parties that have authorized Global Operadora Hotelera SAS its use and / or exploitation (hereinafter "the contents").

Likewise, the use on MovichHotels.com of some content owned by third parties is expressly authorized by law. All contents on MovichHotels.com are protected by the rules on copyright, trademarks, and by all applicable national and international standards.

Except as expressly stipulated in these terms and conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the contents, in any way or by any means, including, but not limited to, is prohibited. Electronic, mechanical, photocopying, recording or other means, without the prior written permission of Global Operadora Hotelera SAS or the copyright holder.

In no case do these terms and conditions confer rights, licenses and/or authorizations to perform the acts described above. Any unauthorized use of the contents will constitute a violation of these terms and conditions, and the current rules on trademarks, copyrights and / or other applicable national and international intellectual property rules. Global Operadora Hotelera S.A.S. grants the user a personal, non-transferable, and non-exclusive license and right to display MovichHotels.com on the screen of a computer or PDA device under his control.

All brands, brands, logos, names, and any other distinctive signs, as well as utility models and/or industrial designs and other elements of industrial or intellectual property inserted, used and/or displayed on this site, are the exclusive property of Global Operadora Hotelera SAS, and in some cases are owned by third parties who have expressly authorized Global Operadora Hotelera SAS for use and / or exploitation.

Nothing on MovichHotels.com may be construed as granting or granting any title of authorizations, licenses, or any other right to use or dispose of any form of Industrial Property, without the written permission of Global Operadora Hotelera S.A.S. or the holder of the rights of the same.

Any unauthorized use will constitute a violation of these terms and conditions, and the current national and international regulations on industrial property and will result in the corresponding civil and criminal actions.

LINKING, DEEP LINKING AND FRAMING

Global Operadora Hotelera S.A.S. prohibits the use of names and / or logos, trademarks, and any other distinctive sign of your property, such as hypertext links or in any other way ("links") directed to Internet sites whose URL is different from http: // www. MovichHotels.com, unless Global Operadora Hotelera SAS approves the establishment of such a link in writing in which case it must comply with the design and advertising criteria and manuals established by Global Operadora Hotelera SAS.

Global Operadora Hotelera S.A.S. reserves the right to request the removal of links that have been established on websites without your express and prior authorization. The establishment in pages not controlled by Global Operadora Hotelera S.A.S. of links to subdirectories within the URL http://www.MovichHotels.com ("Deep-linking") is prohibited.

The deployment, use, display, copy, or any other form of reproduction of the site http://www.MovichHotels.com or any of its subdirectories and/or pages, in sites not controlled by Global Operadora Hotelera S.A.S. ("Framing") is expressly prohibited. Failure to comply with these prohibitions will be a violation of intellectual property rights over the contents and rights over the industrial property.

LINKS TO THIRD-PARTY WEBSITES

The Global Operadora Hotelera S.A.S. website Contains links to other sites operated by third parties, including, but not limited to, third-party sites where the trademarks of Global Operadora Hotelera S.A.S. ("Third-party site [s]"). These links are available for your convenience and have the sole purpose of facilitating access to these third-party sites.

Global Operadora Hotelera S.A.S. does not guarantee or make any statement about the essence, quality, functionality, accuracy, fitness for a particular purpose, merchantability, nor any statement about third-party sites or their content. A link to a third-party site on the Global Operadora Hotelera S.A.S. does not constitute sponsorship, endorsement, approval, or any responsibility concerning said third party site. Global Operadora Hotelera S.A.S. does not guarantee or make any statement about the products or services offered on third-party sites, except for those provided by Global Operadora Hotelera S.A.S.

The conditions of use and the privacy policy of any third-party site may differ greatly from the conditions of use and legal notices that apply to the use of the Global Operadora Hotelera S.A.S. Read carefully the conditions of use of third-party sites to obtain more information about the terms and conditions applicable in your case.

CONSULTATIONS

Any questions related to the use of the contents or the establishment of links to the URL http://www.Movichhotels.com may be directed to Global Operadora Hotelera S.A.S. in Colombia at 01 8000 95 5050, (57 1) 521 5050, or through MovichHotels.com (link contact us). Its use, in contravention of the provisions set forth herein, will result in the corresponding civil and criminal actions.

LIMITED LIABILITY

Without prejudice to what is determined in the mandatory norms of the applicable Colombian legislation, Global Operadora Hotelera S.A.S. assumes no responsibility, including any responsibility for any damage or loss, including, but not limited to, loss of information or utilities, existence of viruses, results of use or inability to use the material on this site, lost business opportunities, or any other damage, or for any third party claim, except as expressly provided herein.

Under the terms indicated here, Global Operadora Hotelera S.A.S. assumes no responsibility for the information provided on the page published by third parties, such as notes of interest, opinions, practical advice, and resolution of concerns. Global Operadora Hotelera S.A.S. does not assume any responsibility for problems or for the impossibility of using the site or any of the pages that comprise it, including but not limited to events such as problems in the server or in the connection, interruptions in its communication, technical problems, and events by chance or force majeure.

ADVERTISING AND LINKS

Organizations, products and/or services that are advertised on MovichHotels.com as well as the links (links) presented at http://www.Movichhotels.com are not necessarily affiliated or have any relationship with Global Operadora Hotelera S.A.S., and therefore Global Operadora Hotelera S.A.S. It does not necessarily guarantee the products and/or services, or the organizations described in MovichHotels.com.

Global Operadora Hotelera S.A.S. does not fulfill any function in the production of these products and / or the provision of services and makes no warranty, express or implied, of their content or of their suitability for a particular purpose. For example, when the use of a product and/or service is suggested, it is the sole autonomy of the user to decide on its use, and therefore, Global Operadora Hotelera S.A.S. does not assume any responsibility for direct or indirect damages, certain or eventual, past, present or future, that may arise from such use.

In this way, the treatments that the user makes with the producer or supplier of the products and/or services contained in the advertising of this site, as well as the visits he makes to his websites through the links (links) of this site, will be at your sole risk and expense, without in any way compromising the responsibility of Global Operadora Hotelera SAS

TERMS OF THE CONTRACT

When purchases of the services offered by Global Operadora Hotelera are made on the website, the contract between the client and Global Operadora Hotelera S.A.S. will be governed by the contracting policies and terms established by Global Operadora Hotelera S.A.S.

Our services are available only to those individuals who have the legal capacity to contract, as provided by current Colombian legislation. If the client does not have the legal capacity to contract, we ask you not to use our services. Global Operadora Hotelera S.A.S. You can refuse to sign the contract or keep the offer when the person who reserves the services does not have the legal capacity to contract.

PAYMENT CONDITIONS

The customer must choose the terms and conditions of payment of the corresponding price, only in the means of payment that are already specifically established on this site. Even when Global Operadora Hotelera S.A.S. make available to the client a secure connection system for all the realization of all purchase offers, in no case Global Operadora Hotelera S.A.S. will be responsible for the failures in the communications of the banking or credit entities, as well as for the damages caused to the users on the occasion of an action or omission of said entities.

PRODUCTS AND/OR SERVICES

It is the policy of Global Operadora Hotelera S.A.S., the constant update, and review of the products and/or services displayed on this site. Global Operadora Hotelera S.A.S. You can modify and discontinue products and / or services at any time.+

PROMOTIONAL CODES

Unlike credit or debit cards, promotion codes used in digital coupons are debited when the order is placed. Digital coupons can be automatically redeemed for the total amount of purchase. They must be used before the specified expiration date and in a single transaction.

They cannot be replaced in case of loss, theft, elimination, or if you cancel or return the purchase. If there is a price reduction below the value of the coupon, the excess value will not be refunded.

OTHER DOCUMENTS

These terms cannot be altered, supplemented, or amended by any other document. Any attempt to alter, supplement or amend this document or to submit an offer to purchase a product (s) and/or service (s) that is subject to additional or different terms and conditions, will be void and of no effect, unless has agreed differently by written agreement signed by the client and Global Operadora Hotelera SAS

APPLICABLE LEGISLATION AND JURISDICTION

These terms and conditions of sale will be governed and interpreted under the laws of the Republic of Colombia. Any dispute arising from this document will be submitted to the competent judges under Colombian legislation, and both Global Operadora Hotelera S.A.S. as the client expressly waives any other jurisdiction that may correspond to them because of their present or future domicile.

INDEPENDENCE OF PROVISIONS

If one or more of the provisions contained in this document are considered void, illegal or ineffective in any aspect, the validity, legality, and enforceability or effectiveness of the rest of the provisions of this document will not be affected or canceled by such circumstance.

PRIVACY POLICIES

In the use of this platform, our Policy of Use and Protection of Data applies, which you can find published in the following link https://www.movichhotels.com/en/legal-notice/; and which you accept by entering our website.

COOKIES

In the use of this platform, our cookie policy applies, which you can find published in the following link https://www.movichhotels.com/en/cookies/; and which you accept by entering our website.

IMPEDIMENT OF USE

Global Operadora Hotelera S.A.S. You may, at your sole discretion, cancel your account or prevent you from using the Global Operadora Hotelera S.A.S. anytime. You are personally responsible for any order you make, or the charges you incur before the use of the site is canceled. Global Operadora Hotelera S.A.S. reserves the right to change, suspend or discontinue all and any element of the Global Operadora Hotelera S.A.S. at any time and without prior notice.

USER RESPONSIBILITY

By entering this site, the user acquires the commitment to provide correct and true personal information, as well as to update their data whenever required.
In the same way, the user is obliged to promptly notify their corresponding entities of the financial or cooperative sector of the loss or theft of their credit card or of the other instruments provided by them to carry out transactions, such as debit cards, personal keys, etc., so that they disable such instruments.

The user is prohibited from putting on or transmitting to, or from this Site any illegal, threatening, slanderous, defamatory, obscene, scandalous, pornographic or profane material, or any other material that could give rise to any civil or criminal liability in terms of the law.

You agree not to use any device, software, routine, or data to obstruct or attempt to obstruct the proper functioning of the Global Operadora Hotelera S.A.S. or any activity carried out on this site. In addition, you agree not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including, but not limited to, browsers, spiders, robots, digital characters or smart agents) to navigate or search the website of Global Operadora Hotelera SAS other than the search engine or search agents provided by Global Operadora Hotelera S.A.S. or explorers, in general, available to the public.

INFORMATION FOR PAYMENTS

Among the alternatives contemplated in this site for the payment of the products and / or services selected by the user, MovichHotels.com offers, in some cases, a link that communicates with the websites of the respective financial entities, in which payment is made, and therefore, in such events the handling of personal information will be the sole responsibility of the financial entity, as established in its agreements with users.
In events where there is no such link, but the information is provided directly to Global Operadora Hotelera S.A.S. Through this site, the responsibility for the handling of personal information will be in the terms established in this document.

DISCLAIMER OF LIABILITY

Provided that the user has not duly notified the existence of the violation of their personal information, or when the user has not proceeded to notify the corresponding financial or cooperative entities of the loss, misuse, subtraction or theft of the instruments conferred by them to carry out transactions, or when an improper use of their registration data is made, Global Operadora Hotelera SAS assumes no responsibility for such actions.

We do not assume responsibility for unforeseen events such as airport delays, flight delays, hotel congestion, quarantines, and other circumstances of force majeure or fortuitous circumstances that alter the normal development of the provision of GOH services; but we will serve as a conduit to channel customer complaints and claims. We do not assume responsibility for accidents, losses, or damages suffered by customers, as a result of imprudence or failure to comply with the instructions and/or regulations that are made by the airlines or providers of tourist services for the enjoyment of their stay. We will not be liable for damages, losses, and damages caused by carelessness, negligence, or non-delivery in custody of jewels and/or property owned by customers or for failure to comply with the regulations of each of the providers of tourism services.